Return Policy
We have a 30-day return policy, which means you have 30 calendar days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at BleacherFamilyCustomerCare@gmail.com.
If your return is accepted, we will send you a shipping label with instructions on sending your returned item(s) to the following address:
Bleacher Family
PO BOX 5127
275 Post Road East
Westport CT 06881-9998, USA.
Items sent back to us without first requesting a return via BleacherFamilyCustomerCare@gmail.com will not be accepted.
Please note that if your country of residence is not the United States, shipping may take longer than expected.
You can always contact us for any return questions at: BleacherFamilyCustomerCare@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.